Course Description
Resident assessment is at the heart of quality care in long-term care settings. By carefully observing and understanding each resident’s needs, Personal Support Workers (PSWs) can help ensure that every individual receives the right support at the right time. Effective assessment not only improves health outcomes but also enhances the daily lives of residents, making a real difference in their comfort, dignity, and well-being. As a PSW, you are often the first to notice changes in a resident’s condition. Your skills in assessment and observation are essential for early intervention and for supporting the entire care team in delivering person-centred care. In this course, you will gain foundational knowledge and skills that will empower you to participate confidently in resident assessment and care planning.